@extends('layouts.app')

@section('title', 'Support Tickets')

@section('content')
<div class="container-fluid px-4">
    {{-- Page Header --}}
    <div class="d-flex flex-wrap align-items-center justify-content-between mb-4">
        <div>
            <h1 class="h3 mb-1 fw-700">Support Tickets</h1>
            <p class="text-muted small mb-0">Get help and manage your support conversations</p>
        </div>
        <div class="d-flex gap-2">
            <a href="{{ route('account.support.create') }}" class="btn btn-sm btn-primary">
                <i class="fas fa-plus-circle me-1"></i> New Ticket
            </a>
            <a href="{{ route('account.dashboard') }}" class="btn btn-sm btn-outline-secondary">
                <i class="fas fa-arrow-left me-1"></i> Back to Account
            </a>
        </div>
    </div>

    {{-- Stats Grid --}}
    @include('account.support.partials.stats-grid', ['stats' => $stats])

    {{-- Filters --}}
    <div class="card border-0 shadow-sm mb-4">
        <div class="card-body">
            <form method="GET" action="{{ route('account.support.index') }}" id="filterForm">
                <div class="row g-3">
                    {{-- Search --}}
                    <div class="col-md-4">
                        <div class="input-group input-group-sm">
                            <span class="input-group-text bg-white border-end-0">
                                <i class="fas fa-search text-muted"></i>
                            </span>
                            <input type="text" name="q" class="form-control bg-white border-start-0"
                                   placeholder="Search tickets by ID, subject, or message..."
                                   value="{{ $search }}"
                                   maxlength="100">
                        </div>
                    </div>

                    {{-- Status --}}
                    <div class="col-md-2">
                        <select name="status" class="form-select form-select-sm" onchange="this.form.submit()">
                            @foreach($statusOptions as $value => $label)
                                <option value="{{ $value }}" {{ $status === $value ? 'selected' : '' }}>
                                    {{ $label }}
                                </option>
                            @endforeach
                        </select>
                    </div>

                    {{-- Sort --}}
                    <div class="col-md-2">
                        <select name="sort" class="form-select form-select-sm" onchange="this.form.submit()">
                            <option value="recently_updated" {{ $sort === 'recently_updated' ? 'selected' : '' }}>Recently Updated</option>
                            <option value="latest" {{ $sort === 'latest' ? 'selected' : '' }}>Latest First</option>
                            <option value="oldest" {{ $sort === 'oldest' ? 'selected' : '' }}>Oldest First</option>
                        </select>
                    </div>

                    {{-- Per Page --}}
                    <div class="col-md-2">
                        <select name="per_page" class="form-select form-select-sm" onchange="this.form.submit()">
                            @foreach([10, 20, 30, 50] as $perPageOption)
                                <option value="{{ $perPageOption }}" {{ $perPage == $perPageOption ? 'selected' : '' }}>
                                    {{ $perPageOption }} per page
                                </option>
                            @endforeach
                        </select>
                    </div>

                    {{-- Reset --}}
                    <div class="col-md-2">
                        <div class="d-flex gap-2">
                            <button type="submit" class="btn btn-sm btn-primary flex-grow-1">
                                <i class="fas fa-filter me-1"></i> Apply
                            </button>
                            <a href="{{ route('account.support.index') }}" class="btn btn-sm btn-outline-secondary">
                                <i class="fas fa-times"></i>
                            </a>
                        </div>
                    </div>

                    {{-- Info --}}
                    <div class="col-12">
                        <div class="text-muted small">
                            <span class="fw-600">{{ $tickets->total() }}</span> ticket(s) found
                            @if($tickets->total() > 0)
                                ({{ $tickets->firstItem() }} - {{ $tickets->lastItem() }})
                            @endif
                        </div>
                    </div>
                </div>
            </form>
        </div>
    </div>

    {{-- Tickets List --}}
    @if($tickets->count() > 0)
        <div class="row g-3">
            @foreach($tickets as $ticket)
                @include('account.support.partials.ticket-card', ['ticket' => $ticket])
            @endforeach
        </div>

        {{-- Pagination --}}
        @if($tickets->hasPages())
            <div class="card border-0 shadow-sm mt-4">
                <div class="card-body py-3">
                    <div class="d-flex flex-wrap align-items-center justify-content-between">
                        <div class="text-muted small">
                            Showing {{ $tickets->firstItem() ?? 0 }} to {{ $tickets->lastItem() ?? 0 }}
                            of {{ $tickets->total() }} tickets
                        </div>
                        <div>
                            {{ $tickets->appends(request()->except('page'))->links() }}
                        </div>
                    </div>
                </div>
            </div>
        @endif
    @else
        <div class="card border-0 shadow-sm">
            <div class="card-body text-center py-5">
                <i class="fas fa-headset fa-4x text-muted mb-3 d-block opacity-25"></i>
                <h5 class="text-muted">
                    @if($search !== '' || $status !== 'all')
                        No tickets match your filters
                    @else
                        No support tickets yet
                    @endif
                </h5>
                <p class="text-muted small mb-3">
                    @if($search !== '' || $status !== 'all')
                        Try adjusting your search or filter criteria.
                    @else
                        Need help? Open a support ticket and our team will assist you.
                    @endif
                </p>
                @if($search === '' && $status === 'all')
                    <a href="{{ route('account.support.create') }}" class="btn btn-primary">
                        <i class="fas fa-plus me-1"></i> Open a Ticket
                    </a>
                @else
                    <a href="{{ route('account.support.index') }}" class="btn btn-outline-primary">
                        <i class="fas fa-redo me-1"></i> Clear Filters
                    </a>
                @endif
            </div>
        </div>
    @endif
</div>
@endsection

@push('styles')
<style>
    .fw-600 { font-weight: 600; }
    .fw-700 { font-weight: 700; }
</style>
@endpush